Hi
I emailed the email address ( act.ssp.processing@immi.gov.au ) about my subclass 801 second stage processing visa and I got the following response:
Your email has been received by the Partner (Permanent) Processing Centre in Brisbane. This mailbox should ONLY be used to contact our office if you have been granted the Partner (Provisional) visa (subclass UF 309/310) AND your application for an Partner (Migrant) visa (subclass BC 100/110) has not yet been finalised.
As my application is 820 to 801 visa, I am unsure which email address I would have to use.
Thanks
Smiler