Martynd Posted January 12, 2020 Share Posted January 12, 2020 Hi, does anyone know any other government sites to chat to people, not many like to chat about my situation on here [emoji33]. Quote Link to comment Share on other sites More sharing options...
Lambert Posted January 12, 2020 Share Posted January 12, 2020 2 hours ago, Martynd said: Hi, does anyone know any other government sites to chat to people, not many like to chat about my situation on here . What’s your situation? Quote Link to comment Share on other sites More sharing options...
Martynd Posted January 12, 2020 Author Share Posted January 12, 2020 What’s your situation?Basically, I’ve received an invite to apply for SA 190 as a plumber and got until the 11th feb to lodge an application. I’m using an agent who is very thorough and has hit a brick wall lodging as when she is inputting the info regarding the spouse points for UK passport ( after November changes) it isn’t giving her an option under the skilled section (claiming points for spouse) I have very little time and just trying to find out if people are hitting the same issue and how they have got around it. No one seems to want to comment Quote Link to comment Share on other sites More sharing options...
Lambert Posted January 12, 2020 Share Posted January 12, 2020 2 minutes ago, Martynd said: Basically, I’ve received an invite to apply for SA 190 as a plumber and got until the 11th feb to lodge an application. I’m using an agent who is very thorough and has hit a brick wall lodging as when she is inputting the info regarding the spouse points for UK passport ( after November changes) it isn’t giving her an option under the skilled section (claiming points for spouse) I have very little time and just trying to find out if people are hitting the same issue and how they have got around it. No one seems to want to comment Had same issue. Called immigration and they sorted it for me. 1 Quote Link to comment Share on other sites More sharing options...
Martynd Posted January 12, 2020 Author Share Posted January 12, 2020 Had same issue. Called immigration and they sorted it for me. Do you have the number to ring? Would you mind sending me your number for a chat? Thanks Quote Link to comment Share on other sites More sharing options...
paulhand Posted January 12, 2020 Share Posted January 12, 2020 https://www.migration.sa.gov.au/contact-us Quote Link to comment Share on other sites More sharing options...
Martynd Posted January 12, 2020 Author Share Posted January 12, 2020 https://www.migration.sa.gov.au/contact-usThanks Quote Link to comment Share on other sites More sharing options...
Nemesis Posted January 12, 2020 Share Posted January 12, 2020 8 hours ago, Martynd said: Hi, does anyone know any other government sites to chat to people, not many like to chat about my situation on here . This is not a government site! 1 Quote Link to comment Share on other sites More sharing options...
Martynd Posted January 12, 2020 Author Share Posted January 12, 2020 This is not a government site!I’m not sure why it’s saying that? I didn’t name it that, I named it forums? Weird Quote Link to comment Share on other sites More sharing options...
Martynd Posted January 12, 2020 Author Share Posted January 12, 2020 Had same issue. Called immigration and they sorted it for me. Can’t get through to them. What number did you ring? Thanks Quote Link to comment Share on other sites More sharing options...
Lambert Posted January 12, 2020 Share Posted January 12, 2020 12 minutes ago, Martynd said: Can’t get through to them. What number did you ring? Thanks https://immi.homeaffairs.gov.au/help-support/contact-us/telephone Numbers for outside and inside Australia. Takes a while to get through but persist Quote Link to comment Share on other sites More sharing options...
Ausvisitor Posted January 13, 2020 Share Posted January 13, 2020 (edited) On the page provided (by @paulhand) it says the phone lines are available between 1pm - 4pm ... right now (at midnight in the UK) it is 10:30 am - so you have 2 and a half hours to wait. One of the reasons I used an agent is that if any obscenely early phone calls where necessary it was them staying up through the night to do it and not me... Edited January 13, 2020 by Ausvisitor Quote Link to comment Share on other sites More sharing options...
Marisawright Posted January 13, 2020 Share Posted January 13, 2020 11 hours ago, Martynd said: Basically, I’ve received an invite to apply for SA 190 as a plumber and got until the 11th feb to lodge an application. I’m using an agent who is very thorough and has hit a brick wall lodging as when she is inputting the info regarding the spouse points for UK passport ( after November changes) it isn’t giving her an option under the skilled section (claiming points for spouse) I have very little time and just trying to find out if people are hitting the same issue and how they have got around it. No one seems to want to comment You are paying your agent good money. She is not allowed to throw up her hands and say, "I can't do it!". It's her responsibility to seek help and get it resolved, either by contacting Immigration or by consulting a fellow professional agent. Ring her again and ask her what she plans to do about it and when. It's her job! 2 Quote Link to comment Share on other sites More sharing options...
Ausvisitor Posted January 13, 2020 Share Posted January 13, 2020 10 minutes ago, Marisawright said: You are paying your agent good money. She is not allowed to throw up her hands and say, "I can't do it!". It's her responsibility to seek help and get it resolved, either by contacting Immigration or by consulting a fellow professional agent. Ring her again and ask her what she plans to do about it and when. It's her job! Couldn't agree more with this!!! Quote Link to comment Share on other sites More sharing options...
Lambert Posted January 13, 2020 Share Posted January 13, 2020 11 minutes ago, Marisawright said: You are paying your agent good money. She is not allowed to throw up her hands and say, "I can't do it!". It's her responsibility to seek help and get it resolved, either by contacting Immigration or by consulting a fellow professional agent. Ring her again and ask her what she plans to do about it and when. It's her job! Agreed! I got rid of my agent. She told me I was too old to apply for the 491/190 visa. I'm 31!!!! Quote Link to comment Share on other sites More sharing options...
mrsmac Posted January 13, 2020 Share Posted January 13, 2020 5 hours ago, Marisawright said: You are paying your agent good money. She is not allowed to throw up her hands and say, "I can't do it!". It's her responsibility to seek help and get it resolved, either by contacting Immigration or by consulting a fellow professional agent. Ring her again and ask her what she plans to do about it and when. It's her job! A previous post by Martynd says that the agent is dealing with it. I think he may just be wanting to find out if anyone else has had the same issue. 1 Quote Link to comment Share on other sites More sharing options...
Amber Snowball Posted January 13, 2020 Share Posted January 13, 2020 9 hours ago, Martynd said: I’m not sure why it’s saying that? I didn’t name it that, I named it forums? Weird I think forum rules state that users cannot direct traffic away from this forum onto other forums, where as we can give official sites as information. Probably just a moderator enforcing the rules. 2 Quote Link to comment Share on other sites More sharing options...
Martynd Posted January 13, 2020 Author Share Posted January 13, 2020 A previous post by Martynd says that the agent is dealing with it. I think he may just be wanting to find out if anyone else has had the same issue. I would like to clarify that yes, my agent is dealing with it and has told me to wait before instructing her to lodge the application. The problem is, I’m sat here a month later with all sorts of thoughts running through my head and my EOI runs out in feb, I want to clarify the answer and provide her with it. She is probably doing all she can but I’m getting desperate.Spoke to the dha last night and they didn’t know either. Phoned immigration SA and no luck. As previously stated it’s between 1-4pm aus time. Looks like I will be setting an alarm tonight. Thanks for the response everyone. 1 Quote Link to comment Share on other sites More sharing options...
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